Plume to Deliver the Only Open Agentic AI Platform that Supports the Complete ISP Customer Journey Built on insights from 500 million devices, the open, vendor-agnostic Plume Platform unifies network ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Ossisto launches an AI-powered e‑commerce virtual assistant platform that unifies store ops, customer service, and ...

Slang AI, the first and leading AI platform purpose-built for hospitality, announced that it has secured $36 million in Series B funding led by US Venture Partners (USVP), bringing the company’s total ...

Outset is betting that AI-moderated research can evolve into a comprehensive customer experience management platform. The San Francisco-based startup announced Dec. 10 a $30 million Series B funding ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

"At the team level we asked ourselves, how can we become a better support organization for our regulated industry customers ...

Use.AI offers one workspace to try and compare leading AI models, helping creators and companies choose tools and improve productivity.

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for building and deploying agentic AI workflows.

ServiceNow is a buy because its unified architecture makes it the "operating system" for enterprise AI, allowing it to capture productivity gains even as traditional software seat counts shrink. I ...