Staff and customers tell the BBC prioritising parcels can mean missed NHS appointments and late payment fines.

Royal Mail has been given two weeks to respond to allegations – reported by the BBC - that it is prioritising parcel deliveries over letters, resulting in delays across the postal network. In a letter ...

PROBLEMS at Northwich's Royal Mail sorting office are in the spotlight as MPs order the business to explain nationwide allegations parcels are ...

ROYAL Mail has been given two weeks to respond to accusations that it has been prioritising parcels over first-class mail ...

A Royal Mail spokesperson told Yahoo News UK that postal delivery workers earned 10–19% more than the UK national living wage in 2024/25. Average hourly pay across delivery, processing and collections ...

A councillor said two postal workers had described scenes of "carnage" inside the sorting office in Kidderminster, with "letters being thrown across tables, on the floor and pigeon holes full of mail" ...

Royal Mail has issued a warning to anyone living in certain postcodes as deliveries may not arrive on time due to high levels ...